• Product Manager Aug 2024 – Present
  Wati · Hong Kong (Remote)
  • Made the early strategic bet to prioritize WhatsApp Business Calling, aligned cross-functional buy-in across engineering and GTM, and scaled 0 → 20K+ call minutes in 90 days; Wati now leads the Indian subcontinent in call volume, independently confirmed by Meta
  • Drove a full overhaul of the HubSpot integration — real-time bidirectional sync plus GenAI capabilities (automated tasks, conversation summaries) — growing adopters 200 → 900 in 90 days, driving $1M+ revenue attach, and directly displacing competitors in enterprise evaluations
  • Shipped call intelligence pipeline (recording, transcription, AI summarization) with automated CRM push; gated recording to higher-tier plans to create a natural upgrade path, generating $50K in month-one revenue through plan upgrades and AI credit consumption
  • Designed a PLG motion for Voice AI using behavioral triggers (missed calls, after-hours gaps) to drive self-serve trial, generating 20% TOFU growth with 20% higher conversion than SLG or website-sourced leads — validating a scalable, low-CAC acquisition channel
  • Led discovery and pilot design for Wati’s Voice AI, locking 5 enterprise pilots across CX, sales enquiry, and appointment workflows; drove the build-vs-partner decision to develop proprietary voice agents on Deepgram STT/TTS, preserving long-term margin and differentiation
• Product Manager, Platform Mar 2023 – Aug 2024
  Prodigal Tech (YC S18) · Mumbai, MH
  • Spearheaded the design of a freemium model, facilitating one-click access to a free tier via the dialer's marketplace, resulting in a 10% increase in inbound volume at the top of the funnel
  • Crafted a roadmap for integrations by assessing the opportunities pipeline and prospects' systems of record/engagement, ranking potential integrations based on API feasibility and popularity
  • Abstracted common elements from dialer-based integrations, designing a configuration tool that automates data pipeline creation agnostic of the dialer, reducing onboarding time from a week to a day
• Associate Product Manager Aug 2022 – Feb 2023
  Needl.ai · Bangalore, KA
  • Initiated and led the development of a note-taking feature within the paid tier, culminating in a 12% increase in conversion to the paid version
  • Analyzed user journeys to uncover key engagement points and designed onboarding nudges to accelerate the 'aha' moment, leading to a 2x increase in retention
  • Implemented a metrics dashboard that served as the daily reference for executives and product leads to track retention and WAU
• Technical Product Manager Aug 2021 – Jul 2022
  Oaklane Capital Management · Pune, MH
  • Teamed up with equity analysts managing $500M in AUM to develop a company analysis screener, slashing screener creation time by 90%
  • Introduced configuration-driven abstraction to streamline and productize an ETL pipeline for daily data retrieval and complex calculations of 100+ financial metrics for 1000+ companies
  • Translated finance team feedback into user delight features, prioritizing quick data retrieval for enhanced usability
• Software Engineer Intern, Backend Jan 2020 – May 2020
  Axon · Seattle, WA
  • Deployed liveness and readiness probes for Kafka brokers, reducing system downtime by proactively monitoring health and ensuring proper initialization
  • Integrated Kafdrop (open source Web UI for Kafka), increasing Kafka-related debugging efficiency by 40%
  • Optimized retry values for Kafka producers, reducing false alerts by 67% through Datadog analysis
• Software Engineer Intern, iOS Apr 2019 – Aug 2019
  Cambridge Mobile Telematics · Boston, MA
  • Co-developed an SDK for external parties to build upon and thoroughly documented the code to help 100+ external clients and developers

🎓 Education

• Bachelor of Mathematics Sep 2016 – Aug 2021
  University of Waterloo · Waterloo, ON, Canada
  • Double Major in Computational Mathematics and Combinatorics & Optimization, Joint Major in Pure Mathematics, Minor in Economics